‘Auto-Install Free SSL’ WordPress plugin & FreeSSL.tech Auto (PHP App)
14‑Day Money‑Back Guarantee
We stand behind the quality of our plugin, and your satisfaction with it is of utmost importance to us. If you purchase a license and within 14 days the plugin or PHP app is unusable and we cannot resolve the problem after reasonable remediation (see Support & remediation below), you are eligible for a full refund.
If you purchase but do not download the premium files (we track downloads) and request a refund within 14 days, we will issue a full refund with no questions asked.
Note: These are digital products. If you download, you can’t return them (like physical products). Once the premium files are downloaded the refund conditions below apply.
System requirements & cPanel behavior
In addition to the minimum system requirements for the free plugin mentioned in the plugin description, the premium Auto‑Install Free SSL plugin requires cPanel API access to automatically install the generated SSL certificates.
If your control panel is not cPanel, the plugin will still automatically validate your domain ownership and generate/renew certificates, but it cannot automatically install them. This limitation is a system constraint and is not a standalone reason for a refund.
Complimentary one‑time alternatives (no extra cost)
If automatic installation is not possible due to the absence of cPanel, we will provide one of the following one-time solutions (value: $49) at no extra charge. You must contact us after purchase and cooperate as described in Support & remediation.
Linux VPS / Dedicated (with root access) — we install a bash script to enable automatic SSL installation.
No root access — Cloudflare option — configure automation via Cloudflare. This requires updating your domain’s nameservers to Cloudflare. DNS records will be preserved; your website and email will continue to function. We’ll use our Cloudflare account unless you request to use your Cloudflare account.
No root access and you do not want nameserver changes — we will manually install the SSL certificate once and provide step‑by‑step documentation for future manual installations. If your web host doesn’t provide the option to install SSL certificates of your choice, we won’t be able to proceed. This is a system limitation of your web hosting provider and is not a standalone reason for a refund. If you are not sure about this option, please contact your web hosting provider before purchasing our premium plugin.
All alternatives require your active cooperation and provision of requested access details.
Support & remediation timeline
Before a refund is issued you must open a support ticket explaining the issue (via the Contact Us menu in the plugin’s admin settings or our website’s contact form) and allow us a reasonable time to attempt a fix.
Reasonable time = up to 7 working days after we receive all required information and access credentials (in most cases we resolve within 2–3 working days).
We may request temporary admin, cPanel/server, domain registrar or DNS provider access. You must provide these credentials or the refund request will be ineligible. If 2‑factor authentication (2FA) prevents timely access, please temporarily disable it or allow a scheduled support session (this may add up to 3 working days).
Refund eligibility checklist
To qualify for a refund you must meet all of the following:
Request the refund within 14 days of the original purchase date.
Attempt to resolve the issue with our support team (support ticket opened).
The problem prevents the plugin/app from performing its basic function and cannot be fixed by us within the remediation window.
Provided all requested access details and information needed for troubleshooting.
Non‑refundable situations
Refunds will not be granted for the following (including but not limited to):
Refund requested after the 14‑day window.
Your server or hosting plan does not meet the plugin’s minimum system requirements. (Please confirm requirements with your host before purchase.)
You downloaded the premium files and simply decide not to use the plugin.
Missing feature(s) that were not confirmed prior to purchase. Contact us if unsure.
Incompatibility or conflicts with third‑party themes, plugins, software, or services.
Issues caused by third‑party code or services.
License tier upgrade, renewal, or repeated purchases.
cPanel API or SSL installation feature is blocked/disabled by your web hosting provider.
You already had an SSL certificate from your host and purchased the plugin unaware of that fact.
Any services (non‑plugin work) purchased from us — service fees are non‑refundable regardless of use or satisfaction.
How to request a refund
Open a refund support ticket through the plugin’s Contact Us menu or our contact form and include:
Purchase date and order ID.
Description of the issue and the steps you’ve already taken to resolve the issue with our support team.
We will respond and, if eligible, process your refund after the support and remediation steps are completed.
Final notes
By purchasing the premium plugin or PHP app you agree to this Refund Policy. If you don’t agree to the refund policy, please don’t purchase. If you need help confirming system requirements or whether automatic SSL installation is supported on your hosting plan, please contact us before purchasing.
